
Our commitment to you is that you will be completely satisfied with your services at Drift Salon. We want you to be happy! If we have not met or exceeded your expectations, we want to know so we have the following satisfaction guarantee on our services and products.
We stand behind our work because it’s the result of sincere effort, skillful execution, and high intention. If you’re not 100% satisfied that the results match what was agreed upon in your consultation, we will happily adjust the service at no cost. You may book an adjustment appointment at any time within the first week.
Please keep in mind corrective color usually requires more than one service to achieve desired results. Stylists will determine all guarantees. Because of the nature of home coloring products, we cannot guarantee color services if the client has previously had color done outside of our salon.
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We value your time as much as we do ours. All cancellations should be made as early as possible to allow for another guest to fill that timeslot. We request that all cancellations be made at least 24 hours in advance. If you cancel after the 24 hour limit or no show us 3 times or more, we ask that you provide us with a credit card. We will charge your card if you no show or cancel less than 24 hours before for the full appointment cost.